Break Up Ticketmaster Coalition Celebrates Growing Bipartisan Momentum to Investigate Ticketmaster’s Abusive Tactics
Washington, D.C — In response to a recent letter from a bipartisan group in the House Energy and Commerce Committee that expresses concern over Ticketmaster’s handling of the Taylor Swift Eras Tour presale, the Break Up Ticketmaster Coalition released the following statement.
“We’re thrilled to see a bipartisan coalition in Congress echo the concerns of nearly 50,000 fans and live events goers who are fed up with Ticketmaster’s monopoly power and abuse,” said the Break Up Ticketmaster Coalition. “Live Nation-Ticketmaster has unchecked monopoly power over the industry, which gives it free rein to mistreat fans and face no consequences. It’s time for Congress to rigorously scrutinize their anticompetitive and abusive tactics, and for the Department of Justice to act to unwind the merger that led to these consumer harms in the first place.”
In mid-October, a broad coalition of allies launched #BreakUpTicketmaster, a campaign to urge the Department of Justice to investigate and unwind the Live Nation-Ticketmaster merger of 2010 (the genesis of this monopoly). The campaign has mobilized almost 50,000 people to tell the Department of Justice to break them up.
When Taylor Swift presale tickets went on sale in November, fans were met with exceedingly long wait times, non-existent customer service, and tickets reselling for upwards of $30,000. Despite giving out a known set of presale ticket codes to fans, Ticketmaster appeared woefully unprepared for the demand. Since Live Nation-Ticketmaster does not face sufficient competition in either major venues or ticketing systems, there are insufficient incentives for the corporation to invest in technology, infrastructure, or other processes that can handle high demand. The situation devolved so quickly that Ticketmaster had to cancel the rest of the sale and Taylor Swift herself spoke out against it.
The #BreakUpTicketmaster campaign spent this period directing fans to learn how Ticketmaster’s monopoly power played a significant part in the events. As a result of the chaos, the Department of Justice Antitrust Division hinted that it would open an antitrust investigation into Live Nation-Ticketmaster.
Learn more about the Break Up Ticketmaster Coalition here.